Shipping & Delivery

How Can I Track My Order?

Once your order has been shipped, you will receive an automated email confirmation containing your tracking number and a link to track your shipment.
To access your tracking information, simply use the email address and order number associated with your purchase.

When Will My Order Ship?

We aim to process and dispatch all orders within 1–2 business days after the order is placed.
Please note:

We do not ship on weekends (Saturday or Sunday)
Processing times may be slightly extended during peak holiday seasons

What Are Your Shipping Options?

Standard Shipping – CTT or DPD

Available for shipments within the contiguous European Union (EU)
Flat rate: €5.00
Free shipping on orders over €55
Estimated delivery time: 3–6 business days
(In rare cases, delivery may take up to 10 business days)

DHL Ground

Estimated delivery time: 1–5 business days
Cost: Based on the weight and destination of your order
Calculated at checkout

Where Do You Ship From?

All orders are shipped from our Distribution Center and Headquarters in Portugal, ensuring efficient delivery across the EU.

Can I Modify My Order After Placing It?

If you need to make changes to your order, please contact our Customer Experience Team as soon as possible at:
📧 info@kumfor.com

While we cannot guarantee changes once an order has been placed, we will do our best to accommodate your request.
Please note that once your order has entered processing at our Distribution Center, no further changes can be made.